BetterLife Download App

Support & Help Desk

Last Updated: August 4, 2026

Contact Us

For any questions about BetterLife — including billing, account management, technical troubleshooting, or feature requests — reach out to us directly.

  • Email: support@betterlife.app
  • Response Time: We aim to reply within 24 hours on business days (Monday–Friday, 09:00–17:00 GMT).
  • App Store Support: For subscription management and refunds, please use Apple's billing support, as all payments are processed through the App Store.

Frequently Asked Questions

How do I cancel my subscription?

All BetterLife subscriptions are managed through Apple. Go to Settings → [Your Name] → Subscriptions on your iPhone, select BetterLife, and tap "Cancel Subscription."

Can I get a refund?

Since all payments are processed by Apple, refund requests must be submitted through reportaproblem.apple.com. We cannot process refunds directly.

Is my data private?

Yes. BetterLife is designed with privacy-first architecture. All coaching data, reflections, and personal information are stored exclusively on your device using Apple's secure UserDefaults and local SQLite storage. No data is ever sent to our servers. See our Privacy Policy for full details.

How do I export my data?

Open BetterLife, go to the Profile tab, and tap "Export My Data." A JSON file will be generated containing all your coaching history, goals, and insights — GDPR-compliant and portable.

Does BetterLife work offline?

Yes. The AI coaching engine operates on-device. An internet connection is only required for initial download, App Store subscription verification, and optional features like the diagnostic quiz sync.

What iOS version do I need?

BetterLife requires iOS 17.0 or later. Compatible with iPhone XS and newer.

User Guide

BetterLife is built around four core tabs:

  1. Coach — Your personal AI coach. Start a session, reflect on your day, and receive personalised guidance. Use speech dictation for hands-free journaling.
  2. Goals — Set, track, and complete structured goals. Monitor streaks, sprint metrics, and celebrate milestones.
  3. Insights — View cognitive analytics, streak trends, focus metrics, and executive function patterns over time.
  4. Profile — Manage your coach persona (Aria or Aeron), subscription tier, privacy settings, and data export.

For a detailed walkthrough, see our Compliance & Standards page.