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Privacy Policy

Last Updated: May 2026 | UK English Version

Welcome to BetterLife. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how our iOS application collects, processes, and protects your information in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Local-First Data Minimisation

In accordance with the GDPR principle of data minimisation, BetterLife is designed to run as a local-first application.

  • On-Device Sandbox Storage: All chat logs, journal entries, focus domains, daily streaks, and customized goals are saved and processed exclusively inside the local secure sandbox storage on your iPhone. This data never touches our servers.
  • No Account Registration Required: You can use all core features of the coaching application without creating an account or providing your name, email, or credentials to us.

2. Third-Party AI Data Processing & Sharing

To provide you with highly customized coaching feedback, the application securely transmits specific user data to third-party AI processing services. No data is transmitted until you have provided explicit, affirmative consent through the in-app AI Data Processing Consent screen.

2.1 Who Receives Your Data

  • OpenRouter Inc. (San Francisco, USA) — API routing intermediary that securely forwards your coaching requests to the AI model provider.
  • Anthropic PBC (San Francisco, USA) — AI model provider operating the Claude language model that generates your coaching responses.

2.2 What Data Is Sent

When you send a message in a coaching session, the following data is transmitted:

  • Your chat messages — The text you type or dictate during coaching sessions.
  • Coaching context — Your first name, coaching domain, active goals, recent session summaries, coaching tone preference, and selected cultural region.

2.3 What Data Is NOT Sent

  • Device identifiers, IDFA, or hardware serial numbers
  • IP addresses or geolocation coordinates
  • Email addresses or payment information
  • Apple Health biometric data (sleep, heart rate, HRV) — this data is processed exclusively on-device and never transmitted

2.4 Data Retention & Training Prohibition

  • Secure API Transmissions: All data is encrypted in transit using TLS 1.3 endpoints.
  • Retention: API request logs are automatically deleted by Anthropic within thirty (30) days of execution.
  • Zero Training Clause: Our data processing agreements guarantee that your submitted coaching chat logs are never used to train base AI models.

2.5 Consent Mechanism

Before your first coaching interaction, the app presents a mandatory AI Data Processing Consent screen. This screen clearly identifies who receives your data, what data is sent, and requires you to provide explicit, affirmative consent by checking a consent box before any data is transmitted. You may revoke this consent at any time by deleting all your data via the Profile screen.

3. Speech & Voice Dictation Recognition

BetterLife offers a real-time speech dictation panel to facilitate voice reflection.

All audio processing is handled directly on your physical iPhone using Apple's native SFSpeechRecognizer offline-capable framework. We do not record, store, stream, or transmit your audio clips to any third-party servers. Your voice reflections remain completely private.

4. Monetization & Payment Processing

Subscriptions are processed securely via Apple's native StoreKit 2 framework.

BetterLife does not capture, store, or process your credit card numbers, billing addresses, or bank account details. Apple acts as the sole merchant of record, managing all transactions securely through your linked Apple ID.

5. Safety & Crisis Analysis

To align with professional coaching standards, user inputs are scanned on-device by our native SafetyService utility before reaching the AI API. If critical risk indicators are flagged, the chat stream is aborted locally. We do not report, flag, or share your safety analysis with external agencies unless required under strict statutory legal obligations.

6. Your Rights

Because we prioritize your privacy, you hold absolute authority over your data, including the right of access, right of portability (via our built-in JSON export tool), and right of erasure (via our one-click data deletion command). For any compliance questions, please contact our Data Protection Officer at: DPO@betterlife-technologies.co.uk.